PlushJack Terms of Use 2026

You may only use our services if you are at least 18 years old, or older if the law where you live sets a higher minimum age for gambling. You must also have full legal capacity to enter a binding agreement. By registering you confirm that these conditions are met and that you are playing for yourself, not on behalf of anyone else. We may ask for proof of age at any point, and if we find that a person under the legal age has used an account, we will close it and may void any winnings and bonuses. Gambling should be a form of entertainment, never a way to earn money or recover losses. Only play with funds you can comfortably afford to lose.

To register, press Sign Up, then enter your email address, a password and your preferred currency. You must confirm your email address and complete your profile details before you deposit. All information you provide must be accurate, complete and current. Each person is allowed one account only. Households, shared devices and shared payment methods may be reviewed if duplicate activity is suspected. You are responsible for keeping your login details private and for everything that happens under your account. Tell us at once if you think someone else has gained access. We may suspend or close duplicate or fraudulent accounts and cancel any bonuses and winnings linked to them.

We follow anti-money-laundering and know-your-customer procedures. Before your first withdrawal, you must complete identity verification. This normally means sending a valid photo ID, proof of address and, where relevant, evidence that the payment method belongs to you. We may request extra documents at any time, for example when a withdrawal is large or when account activity looks unusual. Until verification is complete we may hold withdrawals. If you refuse to provide the documents we ask for, or they turn out to be false, we may close your account and keep any funds we are legally permitted to retain. We may report suspicious activity to the relevant authorities.

We accept Bitcoin, Ethereum, Litecoin, Tether (USDT), Visa and Mastercard. Playable currencies are BTC, ETH, LTC, USDT, USD and EUR. Deposits typically start at the equivalent of roughly 10 to 20 USD, and withdrawals typically start at roughly 20 to 30 USD, depending on the method. The cashier displays the exact minimum and maximum for each transaction, and these limits can differ by method and account level. Withdrawals go back to the method you used to deposit wherever possible. Crypto payouts usually take from a few minutes to a few hours once approved, while card payouts take longer. Network fees and exchange-rate movements on crypto are your responsibility.

Our welcome package applies to first deposits, and its terms can vary by offer. Bonus wagering normally sits between 35x and 45x the bonus amount, and the specific multiplier is listed in the rules for each offer. While a bonus is active, a cap applies to the size of each bet, and exceeding it can void the bonus and any winnings from it. Bonuses typically expire between 7 and 30 days after activation, and a qualifying deposit usually starts at around the equivalent of 20 USD. Promo codes, where available, are entered in the cashier when you deposit or in the promotions area of your account. Different games count towards wagering at different rates, as shown in the bonus rules. We may refuse, withdraw or void bonuses where we detect abuse, such as multiple accounts or low-risk betting patterns designed to exploit an offer. You should read the full rules before accepting any bonus.

Our services are not offered in the United Kingdom, the United States, France, the Netherlands, Australia, or any other jurisdiction restricted under our Curaçao licence arrangements. We do not hold a UK Gambling Commission licence, so we are not authorised to serve players in Great Britain. You must not register or play if you are located in a restricted country, and using a VPN, proxy or false details to get around this restriction is a breach of these terms. If we discover that an account belongs to a person in a restricted territory, we may close it, cancel bonuses and winnings, and return only what we are required to return by law.

Our library of around 3000 games comes from studios including Pragmatic Play, Evolution, NetEnt, Play'n GO, Hacksaw Gaming, Nolimit City and Push Gaming. Each game follows its own rules, which you can view inside the game. If a game malfunctions, the affected round and any resulting payouts may be treated as void. We operate under an offshore Curaçao eGaming licence, which is not the same as UK regulation and offers different player protections. You must not use bots, scripts, collusion, exploits of software errors or any automated tools. Cheating of any kind leads to account closure and forfeiture of balances and winnings.

An account is treated as dormant when you have not logged in or placed a bet for an extended period. We may contact you using the email address we hold. If you do not respond, we may apply a reasonable administrative charge where the law allows, and we may restrict access until you verify your identity again. Any remaining balance stays yours subject to verification, and you can request it back by contacting support. We recommend withdrawing funds you no longer plan to play with rather than leaving them idle in your account.

You may close your account whenever you choose by contacting our support team. Our responsible gambling tools let you set limits, take a break or self-exclude, and we will act on a request promptly. While a self-exclusion or cooling-off period is running, you must not try to open a new account, and we will do our best to prevent it. We may also close or suspend your account if we believe you have broken these terms, if the law requires it, or if we spot signs of harmful play. If gambling is causing you or someone close to you distress, please stop and seek free, confidential help from a support organisation in your area.

You agree not to commit fraud, launder money, use stolen or third-party payment methods, or play with funds that come from illegal activity. You must not create several accounts, share your account, sell or transfer it, or harass our staff or other users. Posting abusive, defamatory or unlawful content in any chat feature is forbidden. You may not attempt to hack, overload or reverse-engineer our platform. If we find any prohibited conduct, we may suspend or close your account, void bonuses and winnings, withhold funds where permitted, and share relevant information with law enforcement or payment providers.

We provide our services on an as-available basis and work hard to keep them running smoothly, but we cannot guarantee uninterrupted access. We are not liable for losses caused by technical faults outside our control, internet failures, errors by third-party payment or crypto networks, or your own decisions while playing. Nothing in these terms excludes liability that cannot lawfully be excluded. Gambling involves risk, and we make no promise of winnings. Your use of the site is at your own risk, and you are responsible for checking that online gambling is lawful where you live.

If you have a complaint, contact our support team first through live chat, available around the clock, or by email at [email protected]. We will review your concern and reply as quickly as we can. If you remain unhappy, you may escalate the matter in writing, and we will look at it again. These terms are governed by the laws that apply to our offshore operating entity, whose exact legal name and registered details appear in our full terms and conditions. We cannot offer access to UK dispute-resolution schemes, as we are not licensed in the United Kingdom.

We may update these terms from time to time to reflect changes in the law, our services or our offers. When we make a material change, we will post the updated version on the site and may notify you by email. The date of the latest revision is shown with the document. Continuing to use your account after changes take effect means you accept the new version. If you disagree with an update, you should stop playing and close your account. Please check this page regularly so you always know the rules that apply to you.